Posts tagged research methods.
20 posts from the Talkful blog.
How to write a user research plan
How to write a user research plan that survives contact with the team: one decision, one research question, the right method, and a synthesis cadence.
How many user interviews do you need?
How many user interviews do you need? A working answer by study type, with the saturation evidence, and what changes when interviews are async and cheap.
How to build a customer feedback loop that closes
How to build a customer feedback loop that closes: where to place the link, what to ask, and how AI synthesis turns responses into decisions.
How AI follow-up questions work in user research
What AI follow-up questions are, when an AI moderator should probe, and how to choose the right depth for each question in async user research.
Voice vs text surveys, and when to use each
Voice vs text surveys: when each one wins, when each one loses, and the hybrid pattern most product teams settle on after they've tried both.
AI-powered async user research, defined
What AI-powered async user research actually is, why the AI part is load-bearing, and where it beats a calendar invite or a long survey.
How to recruit user research participants
How to recruit user research participants: screening, channels, incentives, panels, and the friction that quietly kills response rates.
How to synthesize user research
How to synthesize user research into one decision-grade artifact: cluster themes, weight frequency against importance, and keep the voice in the room.
How to run unmoderated user research
How to run unmoderated user research: when it beats a moderated interview, the steps from prompt to synthesis, and where most studies quietly fail.
How to run jobs to be done interviews
How to run jobs to be done interviews that surface the real switch: the four forces, the timeline, and what voice catches that writing erases.
How to run continuous discovery interviews
How to run continuous discovery interviews every week without scheduling live calls: cadence, prompts, recruitment, and async voice synthesis.
How to run a diary study with voice notes
How to run a diary study with voice notes: when it beats a one-off interview, the recruit-to-synthesis steps, and the operational details that decide it.
A working guide to voice user research
A working guide to voice user research: when it beats surveys, how to run a study end to end, and what changes when participants speak instead of typing.
Mobile user research methods for phone-first users
A field guide to mobile user research methods for products built where users actually live: on a phone, in fragmented sessions, often one-handed.
Voice of customer research methods that work in 2026
Voice of customer research methods that pull real signal: interviews, voice notes, diary studies, support mining, reviews. When each one works, when it doesn't.
How to analyze user interview transcripts
How to analyze user interview transcripts: a working method for coding, theming, and pulling the one quote that actually changes the decision.
Async user research methodology
A working async user research methodology: when it beats synchronous interviews, how to structure a study, and the operational details nobody writes down.
How to run voice user interviews
A practical guide on how to run voice user interviews: question design, participant sourcing, the recording itself, and what to do with what you hear.
How to write user research questions that open people up
How to write user research questions that pull real answers from real people. A craft guide for async voice studies: anchors, framing, weak vs strong rewrites.
What we hear when we stop asking people to write
Text responses favor confident writers. Voice responses favor honest ones. A note on the quiet difference between typing and talking in user research.